Return Policy

returns + exchanges

damaged or incorrect item?
hmu and we’ll fix it. email us a photo and we’ll replace it or make it right. support@thrashhappy.com

everything else

  • returns/exchanges accepted within 7 days of delivery for store credit only.
    • returns/exchanges can be returned to the address on your original label
  • items must be new condition, unworn, and unwashed.
  • you cover return shipping. we suggest a trackable service or shipping insurance, because we can’t guarantee we receive your return.
  • once your return is delivered back to us, give us 2-3 business days to process it. we’ll email you a code with instructions, good on anything in the shop.
  • store credit does not includes shipping fees.
  • if we approve a return after the 7 day window, credit is issued at the item’s current price.

final sale (no returns/exchanges)

  • underwear
  • accessories
  • shoes
  • swim & lingerie
  • beauty
  • sale items

packages that come back to us
no exceptions: if a package comes back for any reason (invalid address, unclaimed, unpaid customs charges), store credit is the only option, minus shipping.

order changes?
orders can’t be canceled or edited once placed.

addresses
double check your address at checkout. once an order is placed we can’t change it.